Should you have any questions, concerns or problems with your sanitation service; We want to hear from you! Our customer service staff will do everything possible to help you control cost and to receive the best service possible. Please contact us with your concerns. We begin our work day at 3:00 a.m. Due to our early schedule, our office-phone hours are from 6:00 a.m. – 3:30 p.m. After 3:30 p.m., contact the community action line with your concerns.